Gas and Electricity meters strangely come in all shapes and sizes and reading them isn't always as straight forward as it should be.

You could let our App do the hard work for you - with our App, you can take a photo of your readings and the App will send us these for you. All in around 3 clicks! 

if you've not downloaded our App already, why not give it a try from your favourite app store below, or you can read more about our App in our blog.

    The App in action!

If that's not for you, there are a few simple guidelines below to follow to read your meters manually:

You can Ignore numbers in the red or after the decimal place.  We don't need those.

Please Include preceding zeros.  E.g. if your reading is 00123, please enter 00123.

For Traditional meters, the electricity meter will always have 5 digits.  Gas meters can have 4 or 5 digits.   

If you have Smart meters, click on the green button or A button (depending which type you have) and look for your 5 digit reading with KWH for Electricity and M3 for Gas next to it (you may need to scroll a bit on the screen). Or click on button 9 if you have a keypad on your Smart meter.