We all use more energy in winter, it’s colder outside and gets darker earlier so it’s natural. As a result, in order to ensure you don’t run up a big bill at the end of winter, we apply an optional Winter Uplift of 20% of your normal monthly amount to your account if you join us between 1st October and 31st March. If you’d prefer we didn’t, you just need to contact us and let us know. We’d then ask that you monitor your usage and make one off payments every now and then to ensure your account doesn’t go into the red.
Alternatively, if you’d prefer to make a one of payment when you join us (perhaps using any credit you have from your last supplier) to ensure you have enough of a buffer for winter, we can help you do that too.