We all use more energy in winter, it’s colder outside and gets darker earlier so it’s natural. As a result, in order to help you avoid running up a big bill at the end of winter, we apply an optional Winter Uplift of 20% of your normal monthly amount to your account if you join us between 1st September and 31st March.

If you’d prefer we didn’t, you just need to contact us and let us know. We’d then ask that you monitor your usage and make one off payments every now and then to ensure your account doesn’t go into the red.