What do I do if I can smell gas, or have lost gas supply?

If you can smell gas or think there could be a gas leak you should call the 24 hour National Gas Emergency Helpline on 0800 111 999 immediately.

British Sign Language (BSL) users can get in touch using the SignLive service.

To stay safe follow these steps:

Open all your doors and windows to help the gas escape
Do not use any matches, lighters or naked flames
Do not switch any electrical devices on OR off, including wall appliances, light switches, or any electrical sockets
If you can, turn off the gas supply at your meter and leave it off until you’ve been told it’s safe to turn on again
Leave the property and do not go back into it until you have been given the all clear.

Gas outage

If you have lost gas supply to your property and cannot smell gas, as E.ON Next now supply your property please get in touch with them.