Why do you take a payment when I join you?
We really want to give you a competitive rate and keep the cost of energy as low as possible. This is one of the ways that helps us do that. And if your balance is in credit, we will give you a 3% interest reward on your credit balance (up to £1000).
Can I change my payment date?
Yes you can, after you’ve switched over to us. Please contact us here if you want to do this once you’ve switched over.