When you get a smart meter, it comes with a small unit called an In-Home Display (IHD). Your IHD helps you keep track of the energy you are using in real time so you can see which appliances are using the most energy in your home and look for ways to save.

This guide covers the setup of your In-Home display and shows you how you to make the most of the features available.

• Setting up your In-Home Display
• Overview of your In-Home Display
• Getting the most from your In-Home Display 
• Managing the settings
• Connecting your IHD to WiFi

 

Setting up your In-Home Display

Your In-Home Display and smart meter communicate wirelessly so it’s important that you position the display near to your meter so that it receives the best connection.

To set up your In-Home Display:

1. You will need to plug the accompanied cable into the back of the display unit and then plug the power cable into a wall socket. You can also power your display with batteries for short periods of time by sliding off the back case. You will need 3x AAA batteries for this.
2. Next, press the power button on the front of the display and the unit will begin connecting to your smart meter and your WiFi.
3. Once your display has finished connecting you will see the home screen.

 

Overview of your In-Home Display

Your display shows you how much energy you are using on a day to day basis and how much this has cost you.

You can view your usage in pounds and pence or in kilowatt hours (kWh). Find out how to change the display units here. 

1.  Electricity used today – Tap here to view your usage over the last day, week or month

2. Gas used today – Tap here to view your usage over the last day, week or month

3. Connection – Shows when your IHD is connected to your smart meter and WiFi

4. Home button – Return to the home screen

5. Settings – Change the display units for your energy, adjust brightness and view information about your device

6. Back button – Return to the previous screen

7. Power button – Turn your display on / off

 

Getting the most from your In-Home Display

Try turning different appliances on and off to see the impact this has on your energy usage.

Your display updates with your usage in pounds and pence in real time. You can use this to see which items are consuming the most energy by switching appliances on and off to see how this affects your usage.

To get a better view of your usage tap the electricity (and gas if you use both) icon on the home screen. This lets you see your usage in real time as well as the amount of energy you have used over the last day, week and month.  

1. Tap the electricity (or gas) icon - Tap the area of the home screen, as shown by the pink circle, to see a more detailed breakdown of your usage.
2. View your live usage - See how much energy you are currently using and look at the graph showing you when you used the most energy over the day. You can also view your usage over the last day, week or month by selecting an option at the bottom of the screen.
3. View your past usage - In this example you can see how much energy you have used today alongside how much you’ve used each day over the last week. Use the selector in the top right of the screen to toggle viewing your usage in £, kWh or carbon emitted.

 

Managing the settings

Click the Settings button to change your IHD preferences. You can:

• Change the display units of your energy from money (£) to energy (kWh)
• Adjust the brightness
• Change the standby settings
• View details about your device

 

Connecting your In-Home Display to WiFi

To help keep your IHD up to date it’s a good idea to connect it to your WiFi. Follow these steps to do so:

1. Select WiFi from the settings menu - Tap the Settings button from the home screen and then select ‘Wifi’ as shown by the circle.

2. Enter in your WiFi details - Enter your WiFi network name in the SSID box and enter your WiFi password. Click apply and wait a few moments for your IHD to connect to the WiFi.

3. Your WiFi is connected - Your IHD is now connected to your WiFi. Press the Home button to return to the home screen.

 

If something goes wrong with your IHD

Every new IHD comes with a 12 month warranty. If Igloo installed your smart meter, you may be entitled to have the equipment tested, repaired or replaced. Get in touch with us to find out more

If your meter was installed by a previous supplier, they're also required to offer you the same 12 months warranty. We would recommend you get in touch with them directly but if you have any question, our team will be happy to help.