If you are renting we recommend taking a meter reading on the date you move out or in to a property. Homeowners should take a meter reading on the day the sale completes.
Taking a photo of all of the rates and serial numbers on your meter is the easiest way to collect the readings.
Once you’ve taken them simply get in touch with our Home Moving team on 0333 006 8433 or contact us here.
Moving before your tenancy agreement ends or sale completes?
If you are moving before your tenancy ends and the property will be unoccupied, you should take readings on your final day and get in touch with our home moving team.
We also recommend turning off all of the appliances, sockets and switches in the property so that there’s very little to no energy usage between the date you leave and the end of your tenancy.