No, we don’t charge you interest if your account is in debt.

If you'd like us to check your monthly payments to make sure you're paying the right amount to cover the energy you use, and help you spread the cost of your existing balance we can do that for you. You can also make a one-off payment to clear a debit balance online or over the phone.

If you're having financial difficulties you can find out more about what we can do to support you in our extra support guides.