I think there is a problem with my meter. What should I do? If you think there is a problem with your meter, please email a photo of your meter and a description of the issue to email@example.com and our team will be able to look into this for you. Related articles I can't read my meter. Can you send someone to read my meter? When will you be installing smart meters? How often do I need to submit a meter reading? How can I arrange to have my meter moved? When will you ask for my opening meter readings?