I think there is a problem with my meter. What should I do? If you think there is a problem with your meter, please email a photo of your meter and a description of the issue to firstname.lastname@example.org and our team will be able to look into this for you. Related articles When will you be installing smart meters? I can't read my meter. Can you send someone to read my meter? How to read your smart meter How can I arrange to have my meter moved? An engineer from TMA/Lowri Beck has asked to read my meter. Do they work for you?