There are a few reasons why your bill may be higher than normal. The two most common reasons for a higher than expected bill are:
If you receive an estimated bill:
- If you haven’t given us a reading in a while then we have to estimate your usage. This means you might be paying us too much or too little. Providing regular meter readings is the best way to ensure that you are only paying for the energy you use each month.
- If you provide a reading after we haven’t received one from you for a while, we might have to revise your statement so that it uses your actual meter readings. If you have used more energy than we estimated then your bill may end up being higher.
If you have started using more energy:
- As it gets colder during the winter months it is likely your energy spend will increase as you start to turn your heating on more often. A smart thermostat like tado° can help you save on your heating by offering increased control of how your home is heated.
- If you’ve recently purchased something which uses lots of energy e.g. an electric vehicle, you might notice an increase in your energy consumption.