Yes, you can. If you would like to make a one-off payment to clear a debit balance, or to benefit from our 3% interest reward, then you can easily do this yourself from the “Manage my payments” section of your account. Simply log in to your account and go to the Billing section where you will find options to make your payment.
To make a one-off payment
1. Select the 'Make one-off payment' button from your account.
2. Enter the amount you would like to add to your account in the box. This can be between £10 and £250. If you would like to make a payment over £250, you can either do this as multiple payments or call our team. Enter your billing address and card details. Once you’ve filled out your details, click ‘Pay with Card’ to process your payment.
3. You will receive confirmation once your payment has been processed. We'll email you to confirm this and you'll also be able to see this amount in your account history as a ‘Card Payment’.
If you need help making a one-off payment, simply email firstname.lastname@example.org or call the team on 0333 405 5555.