What can I do if I can’t afford my payment this month? If you can’t afford your payments to us please get in touch and we will see what we can do to support you. It may be that we can reduce your payments or pause them temporarily. Please email email@example.com or contact the team who will do all they can to help. Related articles Can I have my credit refunded to me? Winter Uplift Do you charge me interest if I have a debit balance? I’m in credit. Why are you increasing my monthly payments? Can I change the amount I pay you each month?