Your safety is our top priority and we’re doing everything we can to safely install your smart meter during Covid-19. We’re working with specialist installers Magnum Utilities to deliver our smart meter roll-out and together we’ve implemented a number of different measures, designed to keep you, and our team safe. 

 All installers will:  

• Follow government social distancing guidelines.
• Confirm they have not been unwell in the last 14 days or travelled internationally in the last 14 days.

 All installers will be issued with:  

• Hand sanitiser
• Disposable gloves
• Antibacterial wipes
• Face masks
• Shoe covers
• Waste bags

 You should inform us if:

• You are over the age of 70. 
• You are pregnant.  
• You have an underlying health condition and have been advised to self-isolate.  
• You or any members of your household have experienced symptoms of Covid-19 in the last 14 days.  

If you have any other concerns, please get in touch and we can answer any of your questions.