Direct Debit
Paying by Direct Debit is the easiest and most convenient way to pay, it allows you to spread the cost of what you are using over the year.
We all consume more energy in the winter, and paying by Direct Debit we will help you spread the cost across the year, building a buffer during the warmer months, helping protect you from higher usage in the winter.
We review your Direct Debit on a regular basis to make sure that your payments are in line with what you are using, giving you peace of mind that you're paying the correct amount.
Everyone who signs up to Igloo is asked to set up a Direct Debit but if for any reason you have cancelled you payments, please get in touch if you would like to set it back up again.
One-off payment
If you have cancelled your Direct Debit or would like to pay in a little more, it's possible to make a payment through your online account.
Help using our online payment feature
Over the phone
If you do not have an online account or would prefer speaking to one of our team, you can find our contact details here.
