We know that everyone’s circumstances are different, and it’s not always easy to pay your energy bill. We’ll always do everything we can to help you, so whatever your situation please talk to us as soon as possible on 0808 501 5655 or send us a message.
Our friendly team will guide you through your options, which could include:
- Setting up a payment plan based on what you can afford.
- Helping you choose a better way to pay.
- Switching to a pre-payment meter so that budgeting is easier.
- Checking if there are any grants or benefits that can help you.
- Sharing tips on how to save money by reducing the energy you use.
We can also put you in touch with independent help and advice too.
Last updated May 2021