If you receive a state pension or other types of benefits you may also be eligible for grants or additional benefits support with your energy bills. These include:
If you’re old enough to get a state pension, you will automatically receive a yearly tax-free heating allowance called the winter fuel payment (also known as the winter fuel allowance). The government pay this directly to you to help with your winter energy bills.
If the temperature falls below zero for seven or more days qualifying households are entitled to a Cold Weather Payment from the Department of Work and Pensions (DWP).
The Warm Home Discount is another government scheme where qualifying customers receive £140 to help towards their energy bills over the Winter. The DWP will tell us if they think you might be eligible for a Warm Home Discount from us. You don't need to do anything, we'll be in contact with you to notify you of your eligibility this coming winter.
You might be able to get a grant from a charitable trust to help pay off your debts. Let’s Talk has more information on available grants and how to apply.
If you’re disabled, elderly or you receive benefits, check whether you can get other help paying your energy bills via Citizens advice.
Last updated April 2021